Terms & Conditions

www.larsandco.com is an online store that sells quality homeware products ranging from kitchenwares and kitchen accessories.

This website is operated by PT. Lars Sejahtera. The use of this website is subject to our Terms & Conditions. Please spend a few minutes to read the existing Terms & Conditions. By using the larsandco.com website, you are considered to have agreed with our Terms & Conditions. If you do not agree with our Terms & conditions, please do not use the www.larsandco.com website.

Revisions to the Terms and Conditions

PT. Lars Sejahtera reserves the right to revise or amend these Terms & Conditions at any time without prior notice.

Property Rights and Licenses

All of the content you see on this website, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of PT. Lars Sejahtera and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by PT. Lars Sejahtera, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to PT. Lars Sejahtera. The entire Content of the larsandco.com website is copyrighted as a collective work under Indonesian and other applicable copyright laws, and PT. Lars Sejahtera owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the larsandco.com website, and the website as a whole, is intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to Jenggala. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. PT. Lars Sejahtera reserves complete title and full intellectual property rights in any Content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of PT. Lars Sejahtera.

Applicable Laws The provisions herein are subject to the prevailing laws in the Republic of Indonesia. In principle, any rising disputes shall be settled amicably. In the event that the parties fail to achieve amicable solutions, the disputes shall be referred to the District Court of Jakarta for settlement.

Submitted Materials


Each comment, feedback, note, message, idea, suggestion or any other communications sent to the larsandco.com shall become the exclusive property of PT. Lars Sejahtera. PT. Lars Sejahtera is entitled to use, reproduce, express, publish and distribute such comment and any other materials that you have submitted for whatsoever purposes, without any limitation and compensation to you.

Customer Service


To facilitate customers to purchase through www.larsandco.com website, please contact our Customer Service at :
Email : contact@lars.co.id
Telephone : 021 - 98051918
Address : Jl. M.T Haryono Kav 28-29, Jakarta Timur. 12820. DKI Jakarta, Indonesia.
Work hours : Monday – Friday, 09.00 – 17.00 hours
Via social media : www.facebook.com/larscorp

: Twitter; @lars_and_co

: Instagram; larsandco

Transaction Process

  • To purchase through the www.larsandco.com website, a customer is required to firstly login. An unregistered customer is obliged to register as a User/Member by filling out the registration form to be able to login and purchase through the www.larsandco.com website.
  • After a successful login, a customer may order products online by filling out the order information form on the payment page as follows:
    • Customer’s name and address
    • Product delivery or collection address
    • Payment option
  • After successfully ordering products on the order page, a customer shall continue to the payment of the ordered products.
  • Larsandco is entitled to decline a customer’s order if based on its consideration there is any inappropriateness or fraud.


Product Colors

We have done our best to display as accurately as possible the colors shown on the www.larsandco.com website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Prices
The presented prices in this website are quoted in Indonesian Rupiah (IDR) and only applicable in Indonesia. The presented prices include taxes, packing fees, but not including shipping fees. Those fees will be disclosed at the time of checkout/payment process.


Payment Process

  • The payment made through the larsandco website uses the Indonesian Rupiah (IDR). The accepted online payment methods are by Visa, MasterCard, ATM Transfer and eWallet.
  • A customer shall duly settle the payment. If the payment has been successfully made, we will send you a payment receipt through email included in your personal data within maximum one (1) day after the payment process is duly completed. Please keep the payment receipt for future reference.


Shipping Process

  • For an incoming order which payment has been confirmed within 08.00 – 16.00 hours will be processed on the same day. Meanwhile, an incoming order which payment is confirmed after 16.00 hours will be processed on the following work day.
  • Larsandco ships its products to destinations within Indonesia.
  • Products will be shipped to the address available in the data provided by a customer when s/he orders.
  • The shipping time will take about 3-4 work days for the region JABODETABEK and 7-14 work days or based on the required shipping period depending on the destination outside JABODETABEK.
  • Insurance is mandatory. The insurance cost will be displayed at the time of checkout.
  • The shipping agents are used provider shipping thruogh TIKI or JNE for destinations within Indonesia.
  • Customs and duties for shipments outside of Indonesia will be calculated and displayed at the time of checkout.
  • Customer’s acceptance and signature on the product receipt document are mandatory as evidence that the process has been completed.
  • If larsandco shipping is declined by a recipient, the customer will be responsible for costs associated with returning the shipment, including import duties.


Returns & Exchanges

We do not facilitate returns and exchanges for any purchased products, except when the products are broken or have defects due to shipping. Please ensure that you have completely checked all details prior to confirming your purchase.

Defects

Any defects due to shipping have to be reported to larsandco within a period of 2 days (from the date when the product is received) to our Customer Service for processing replacements.
Quality & Care
All our ceramic products are handmade, so irregularities and variations in glaze color, texture and finishing are inherent and are expected. We feel these irregularities and variations shouldn’t be looked upon as a defect, as it gives our products unique characteristics enhancing the aesthetics of each peace.


Privacy Policy

  • We are committed to provide you a safe order process. The Secure Sockets Layer (SSL) protocol technology is utilized to provide a completely safe online shopping environment for all of our customers.
  • We will not share or provide our customers’ personal information to another party. Our website is operated using a data base system that is secure and encrypted. All personal information and credit card details will only be used by us. We will protect customers’ personal information as described in our company Privacy Policy.


Disclaimer

By using the larsandco.com website, you are considered to have agreed to be responsible for using this website. You are fully responsible for any arising costs related to services and apparatus refurbishments for using this website, and that PT. Lars Sejahtera is not responsible for any damages related to the use of this website.


Indemnification

You have agreed to defend, indemnify and release PT. Lars Sejahtera from any and all claims, damages, costs and expenditures including advocate fees, any other arising fees generated from or related to the use of this website, including, but not limited to the violations to the Terms and Conditions of using this larsandco.com website.